Mark Stouse, VP of Global Connect at BMC Software, brought his Texas accent and straight-talk back to the W2O Social Commerce Summit. He kicked off his presentation with a well-known Texas phrase: “What starts here changes the world” (University of Texas motto). I can’t think of a better sentiment for a conference of marketing and communications professionals sharing their experiences and visions of the future.
Stouse left us with a number of lasting sentiments, but perhaps most memorable (and personal) were his insights into the changing roles of marketing professionals. He said we’re shifting from philosophies of …
- No (gatekeepers) to Yes (facilitators)
- Owner (lord and master) to Steward (servant leader)
- Self-interest (what I need) to Other-interest (putting your audiences/customers/employees before yourself)
Do you have a perspective on Social Commerce? As we kick off SXSWi 2013, tell us what you think about this emerging field and the impact it will have on the future of marketing and communications.