Posts by: Brad Mays

Group Director, Engagement www.twitter.com/bradmays http://linkd.in/tyHlDP

  1. Customer Service in Social Media (or How to Build a Lasting Presence) November 18, 2011

    Posted in Austin Social Media, Communication Strategy, Customer Experience, Social Media Insights & Trends.

    2 comments
  2. Content Burden & New Storytelling November 8, 2011

    Posted in Marketing Insights, Social Media Insights & Trends, Uncategorized.

    1 comment
  3. Online Crisis Communication & The Impact of Social Media October 12, 2011

    Posted in Communication Strategy, Social Media Insights & Trends.

    No comments
  4. Social Foundations: Content Rules June 6, 2011

    Posted in Communication Strategy, Integrated Communications.

    No comments
  5. Social Media and the Growing Expectation Chasm May 10, 2011

    Posted in Austin Social Media, Communication Strategy, Customer Experience, Social Media Insights & Trends.

    2 comments